RETURN & EXCHANGE POLICY — RITVEDA

At Ritveda, each piece is thoughtfully created and quality-checked before dispatch. Please read our policy carefully before placing an order.

Exchanges (Size Exchange Only)

We offer size exchanges only, subject to availability.

Exchange eligibility:

• Exchange requests must be raised within 3 days of delivery

• The product must be unused, unwashed, and in original condition

• All tags and packaging must be intact

• Items showing signs of wear, washing, or damage will not be accepted

Exchange charges:

• A shipping and handling fee will be applicable

• Customers are responsible for return shipping costs

To initiate an exchange, email us at care@ritveda.store with:

• Order number

• Reason for exchange

• Required size

Once the returned product is received and passes quality inspection, the exchanged item will be dispatched within 7–10 working days.

Returns & Refunds

We do not accept returns or provide refunds for reasons including but not limited to:

• Change of mind

• Incorrect size selection

• Fit or styling preferences

• Color variation due to screen/display differences

We strongly recommend reviewing the size chart and product details carefully before placing an order.

Defective or Incorrect Products

Refunds or replacements are applicable only if you receive a defective, damaged, or incorrect item.

Important conditions:

• The issue must be reported within 24 hours of delivery

• Clear images/videos of the product and packaging are required

• Items that appear worn, washed, or tampered with will be rejected

Upon verification, we will offer:

• A replacement, or

• A refund to the original payment method

Refund Timeline

Approved refunds will be processed to the original mode of payment within 7 business days, subject to successful verification of the claim.

Shipping Charges

• Shipping charges are non-refundable

• Return shipping costs are borne by the customer unless the product is defective or incorrect

Final Sale Items

Items purchased during sales, discounts, or promotional offers are non-returnable and non-refundable, unless received in defective or incorrect condition.

Contact Us

For any questions or assistance, reach out to us at
📩 care@ritveda.store